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CHAPTER 4
DATA COLLECTION
Do you want to learn about computer troubleshooting?
This shows that 95.2% of the respondents voted for yes, stating that they are willing to learn about computer troubleshooting.
Are you interested to know how to resolve a “No Internet
Connection” message?
As shown in number 2, 93.9% of the respondents voted for yes, stating that they are interested in learning how to resolve a “No Internet Connection” problem, while a few of the respondents are not interested.
Are you interested to know how you are going to handle the problem if the program/application crashes continuously?
In this number, it is shown that 94.5% of the respondents voted for yes, stating that they are interested to know how to handle when program/applications crashes continuously?
Are you interested to know how to free up your computer storage?
Number 4 figure shows that 94.5% of the respondents are interested in how to free up their computer storage.
Are you interested to know how to troubleshoot your computer if it won’t open (power on)?
Number 5 figure shows that 95.2% of respondents are interested to know how to troubleshoot their computer if it won’t open (power on).
Are you interested to know what actions you have to do if a USB device isn’t recognized?
This number 6 figure shows that 90.9% of respondents are interested to know what actions they have to do if a USB device isn’t recognized. That's why they voted for yes.
Are you interested to know how to assemble your PC, its Power supply, and Motherboard?
The figure above shows that 87.8% of respondents voted for yes, stating that they are interested to know how to assemble a PC, and 12.2% of respondents voted for no stating that they are interested.
Are you interested to know how to install Windows on a computer?
Number 8 figure shows that 89.8% of respondents are interested to know how to install Windows on a computer, while 10.2% of respondents are not interested.
How would you rate your overall computer troubleshooting skills?
As shown in number 9 figure, 31.3% of respondents answered that their skills is at level 1 (52), 30.7% of respondents answered that their skills is only at level 2 (51), 26.5% of respondents answered that their skill is only at level 3 (44), 9.6%of respondents answered that their skills is only at level 4 (16), while the 1.8% of respondents answered that their skills is at level 5 (3).
Data Analysis
1. Interest in Learning About Computer Troubleshooting
Yes: 162 respondents (93.1%)
No: 12 respondents (6.9%)
2. Interest in Resolving a "No Internet Connection" Message
Yes: 164 respondents (94.2%)
No: 10 respondents (5.8%)
3. Interest in Troubleshooting When a Computer Won’t Power On
Yes: 165 respondents (94.8%)
No: 9 respondents (5.2%)
4. Interest in Resolving Unrecognized USB Devices
Yes: 158 respondents (90.8%)
No: 16 respondents (9.2%)
5. Interest in Installing Windows on a Computer
Yes: 157 respondents (90.2%)
No: 17 respondents (9.8%)
6. Self-Rating of Computer Troubleshooting Skills
1 (Lowest Skill): 56 respondents (32.2%)
2: 53 respondents (30.5%)
3: 45 respondents (25.9%)
4: 16 respondents (9.2%)
5 (Highest Skill): 4 respondents (2.3%)
7. Interest in Handling Program/Application Crashes
Yes: 163 respondents (93.7%)
No: 10 respondents (5.7%)
No Answer: 1 respondent (0.6%)
8. Interest in Freeing Up Computer Storage
Yes: 162 respondents (93.1%)
No: 11 respondents (6.3%)
No Answer: 1 respondent (0.6%)
9. Interest in Assembling a PC, Power Supply, and Motherboard
Yes: 152 respondents (87.4%)
No: 21 respondents (12.1%)
No Answer: 1 respondent (0.6%)
The results convey that a majority of the respondents show a significant interest in computer management. Like common issues, as we have stated on our survey, (storage problems, no internet connection, etc.) despite their interest, they rate themselves relatively low regarding their skill in computer management. With majority of them see themselves as having low expertise
The results show a significant need for educational resources that help individuals facing these problems.
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